Last updated: April 11, 2026 This Return & Refund Policy applies to all products purchased through amazerbath.shop. We are committed to ensuring your satisfaction with every purchase.

Return Window

We accept returns within 30 days of the delivery date. If 30 days have passed since your order was delivered, unfortunately, we cannot offer you a refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:
  • The item must be in the same condition that you received it: unused, undamaged, and in its original packaging (including all inserts and tags).
  • Hygiene Note: Used bathroom supplies with obvious usage traces are not eligible for return unless they are defective.
  • You must provide a receipt or proof of purchase.
  • Non-returnable items: Customized products, clearance items.
Items sent back to us without first requesting a return will not be accepted.

Return Process

To start a return, please follow these steps:
  • Step 1: Contact our support team at support@amazerbath.shop with your order number and reason for return.
  • Step 2: If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package.
  • Step 3: Pack the items securely and attach the return label provided.

Return Shipping Fee & Restocking Fee

  • Defective/Damaged Products: If the product is incorrect, damaged by the carrier, or defective, we will cover the return shipping cost. No fee will be charged to the customer.
  • Customer Remorse: If you purchased the wrong product, changed your mind, or no longer want the item, we will cover the return shipping cost.
  • Restocking Fee: We do not charge any restocking fees on returns.

Return Address

Please do not send your purchase back to the manufacturer. Returns must be sent to our registered business facility:
  • Address: 4928 Haskins Rd, Bonanza, Oregon 97623, USA

Refunds

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you may make a separate purchase for the new item.

Contact Us

For any questions regarding your returns or refunds, please contact us:
  • Email: support@amazerbath.shop
  • Phone: +1 720-767-9370
  • Address: 4928 Haskins Rd, Bonanza, Oregon 97623, USA
  • Support Hours: Monday to Saturday, 9:00 AM – 5:00 PM (Pacific Time)